Communication Terms.
These terms distinguish necessary service communications from optional promotional messages.
01 Overview
Communication Overview
MyDream Entertainment LLC DBA MYDREAM GLOBAL may communicate with users, applicants, participants, customers, partners and other contacts through appropriate communication channels.
Depending on your interaction with MyDream, these communications may include:
- registration confirmations;
- application updates;
- event information;
- payment confirmations;
- schedule changes;
- customer support;
- security messages;
- programme updates;
- account information;
- promotional messages where applicable.
02 Transactional and Service Communications
Service Communications
MyDream may send communications reasonably necessary to administer a service you requested or an interaction you initiated.
These may include:
- form acknowledgements;
- registration confirmations;
- receipts;
- payment status;
- account verification;
- security alerts;
- event reminders;
- venue information;
- call times;
- schedule changes;
- support responses;
- other operational information.
Opting out of marketing may not prevent communications needed to administer an active registration, transaction, account or requested service.
03 Promotional and Marketing Consent
Marketing Communications
MyDream may send promotional communications where you have consented or where such communications are otherwise permitted by applicable law.
Promotional messages may include information regarding:
- upcoming events;
- registrations;
- Academy programmes;
- casting opportunities;
- pageant opportunities;
- fashion events;
- media content;
- offers;
- partnership opportunities;
- other MyDream services or announcements.
Where applicable law requires consent, agreeing to receive promotional messages is not a condition of purchasing a MyDream service.
04 SMS Communications
SMS Terms
Where you provide a mobile number and consent or another lawful basis applies, MyDream may send SMS communications.
Messages may include registration confirmations, event reminders, service updates, customer-support information and promotional messages where permitted.
Message Frequency
Message frequency varies depending on your interaction with MyDream.
Additional messages may be sent around event dates, registrations or other time-sensitive activities.
Message and Data Rates
Standard message and data rates charged by your mobile carrier may apply.
You are responsible for charges imposed by your carrier.
05 SMS Opt-Out and Help
SMS Preferences
Where automated SMS opt-out functionality is supported, you may reply:
STOP
to opt out
of promotional SMS communications.
After opting out, you may receive a confirmation message stating that the opt-out request has been processed.
Where supported, reply:
HELP
for assistance.
Where re-enrolment by keyword is supported, you may be able to reply:
START
or provide new consent through an available MyDream registration or subscription process.
Keyword support may depend on the messaging provider, carrier and country.
06 WhatsApp Communications
Where you provide a WhatsApp-enabled telephone number, initiate communication through WhatsApp or provide applicable consent, MyDream may communicate through WhatsApp.
Communications may include:
- registration information;
- event updates;
- support;
- application information;
- programme updates;
- promotional communications where permitted.
MyDream may use the WhatsApp Business Platform or an authorised communication provider.
WhatsApp and applicable service providers may process data according to their own terms and privacy practices.
07 WhatsApp Opt-Out
WhatsApp Preferences
You may request that optional promotional WhatsApp communications stop by following available opt-out instructions or contacting MyDream.
A request to stop optional marketing does not necessarily prevent transactional or service-related messages that are reasonably necessary for an active registration, transaction or service you requested.
08 Email Communications
MyDream may use email for:
- form acknowledgements;
- registration confirmations;
- account verification;
- receipts;
- payment information;
- event updates;
- customer support;
- application updates;
- security notices;
- promotional communication where permitted.
Promotional emails should provide an unsubscribe mechanism where required.
Unsubscribing from promotional email does not prevent necessary transaction, account, registration, security or support communications.
09 Telephone and Voice Communications
Telephone Calls
MyDream representatives may contact users by telephone regarding legitimate business or service matters.
Calls may relate to:
- registrations;
- event logistics;
- applications;
- customer support;
- payment questions;
- Academy enquiries;
- partnership discussions;
- other requested MyDream services.
Where calls are recorded or monitored, applicable notice or consent requirements will be followed.
10 Message Delivery and Availability
Delivery Limitations
Communication delivery depends on factors outside MyDream's complete control.
These may include:
- mobile carriers;
- internet connectivity;
- email providers;
- spam filters;
- WhatsApp availability;
- device settings;
- incorrect contact information;
- network outages;
- communication-provider availability.
Users remain responsible for providing current and accurate contact information.
11 Contact Information and Accuracy
Your Contact Details
You are responsible for providing accurate contact information.
If your email address, telephone number or WhatsApp number changes, you should provide updated information where necessary.
MyDream is not responsible for communications delivered to contact details that were incorrectly provided or not kept current.
12 Privacy and Communication Data
Privacy
Contact information and communication records may be processed to operate communication services, respond to users, maintain records, prevent misuse and comply with legal obligations.
Communication information is handled in accordance with the Privacy Policy .
Users should avoid sending passwords, complete payment-card details or unnecessary sensitive information through ordinary SMS, WhatsApp, email or telephone communications.
13 Participants Under 18
Communications About Minors
Where an eligible participant is under 18, MyDream may communicate with the parent or legal guardian regarding registration, participation, safety, schedules, payments, documentation or other relevant matters.
Additional guardian information or consent may be required depending on the applicable programme.
14 Changes to Communication Terms
Updates
MyDream may update these Communication Terms as communication channels, providers, technology, operations or legal requirements change.
The Effective Date displayed on this page identifies the current published version.
15 Contact and Support
Communication Support
Questions regarding MyDream communications may be sent to:
MyDream Entertainment LLC DBA MYDREAM GLOBAL
Website: mydreamglobalrunway.com
MyDream Global Runway: info@mydreamglobalrunway.com
Legal / privacy: Info@MyDreamGlobal.com
Location: New Jersey, United States of America.
Stay Connected. Stay in Control.
These Communication Terms should be read together with the Privacy Policy, Terms & Conditions and any communication consent presented through the specific MyDream registration, application or service.