Refund & Cancellation Policy.
MyDream operates a strict no-refund policy for valid payments once successfully paid.
01 Scope of This Policy
Scope
This Refund & Cancellation Policy applies to valid payments made for services, programmes and opportunities offered by or through MyDream Entertainment LLC DBA MYDREAM GLOBAL .
This may include:
- registration fees;
- application fees;
- processing or administrative fees;
- Academy fees;
- coaching fees;
- model or talent participation fees;
- designer participation fees;
- pageant participation fees;
- event tickets;
- passes;
- packages;
- upgrades;
- memberships;
- sponsorship payments;
- vendor or exhibitor payments;
- digital services;
- other paid MyDream services or opportunities.
A separate signed agreement may contain additional payment terms for a specific commercial arrangement.
02 No Refunds Once Paid
All Payments Are Final
Please review all relevant details before completing payment.
By completing payment, the purchaser acknowledges and agrees that the payment is final and non-refundable.
This applies regardless of whether the purchaser later decides not to use or participate in the purchased service or opportunity.
The only exception is where a refund, reimbursement or other remedy cannot lawfully be excluded under mandatory applicable law.
03 Change of Mind and Personal Circumstances
Personal Circumstances
A refund will not be issued because a purchaser changes their mind after payment.
The following circumstances do not create a refund entitlement:
- change of mind;
- loss of interest;
- personal commitments;
- professional commitments;
- scheduling conflicts;
- travel difficulties;
- transport problems;
- visa issues;
- accommodation issues;
- illness or medical circumstances;
- family circumstances;
- relocation;
- financial circumstances;
- inability or decision not to participate.
This is subject only to mandatory applicable rights that cannot legally be excluded.
04 Cancellation or Withdrawal by Participant
Participant Withdrawal
If an applicant, participant, attendee, student, model, talent, designer, contestant, sponsor, vendor or other purchaser cancels or withdraws after payment, the payment remains non-refundable.
Withdrawal does not create a right to recover registration, application, participation, training, sponsorship, vendor, ticket or other amounts already validly paid.
05 Non-Attendance and No-Shows
No-Shows
Failure to attend, appear, check in, join, participate or otherwise use a purchased service does not entitle the purchaser to a refund.
This includes, where applicable:
- event attendance;
- Academy sessions;
- workshops;
- coaching;
- rehearsals;
- castings;
- runway participation;
- pageant activities;
- designer participation;
- ticketed sessions;
- scheduled appointments or services.
06 Event and Programme Changes
Changes to Arrangements
MyDream may make reasonable changes to events, programmes or related operations.
Changes may include:
- dates;
- times;
- schedules;
- venues;
- locations;
- formats;
- hosts;
- judges;
- speakers;
- trainers;
- production arrangements;
- programme structure;
- runway order;
- other operational or production details.
Such changes do not automatically create a refund entitlement.
07 Postponement and Rescheduling
Postponed or Rescheduled Services
If an event, programme, session or service is postponed, rescheduled, relocated or otherwise modified, the original valid payment remains non-refundable.
MyDream may apply the payment to the revised arrangement or communicate another operational alternative.
Where appropriate, MyDream may offer a replacement date, transfer, credit or other alternative.
It does not create a general entitlement to future credits, transfers or substitutions.
08 Transfers and Credits
Credits and Transfers
Purchasers do not have an automatic right to:
- transfer a registration to another event;
- move payment to another programme;
- transfer participation to another person;
- receive store credit;
- receive future-event credit;
- convert a payment into another product or service.
MyDream may, at its sole discretion and where operationally possible, approve a transfer, credit, replacement or alternative arrangement.
Any approved accommodation does not convert the original purchase into a refundable transaction.
09 Duplicate and Erroneous Charges
Payment Processing Errors
The no-refund policy applies to valid, authorised transactions.
If you believe that:
- the same transaction was charged more than once;
- an incorrect amount was processed;
- a technical payment processing error occurred;
- a payment was not authorised by you;
contact MyDream promptly and provide sufficient transaction information for the matter to be reviewed.
A verified duplicate or erroneous charge may be corrected.
10 Payment Disputes and Chargebacks
Chargebacks
If you believe a payment is unauthorised, duplicated or technically incorrect, please contact MyDream and the applicable payment provider promptly.
Initiating a chargeback does not convert a valid non-refundable purchase into a refundable transaction.
MyDream may provide relevant transaction records, registration information, terms accepted and service information to the applicable payment provider or financial institution when responding to a payment dispute.
Where permitted, related registrations or services may be suspended while a payment dispute remains unresolved.
11 Force Majeure and Circumstances Beyond Control
Circumstances Beyond Reasonable Control
Events and services may be affected by circumstances outside MyDream's reasonable control.
These may include, where applicable:
- severe weather;
- natural disasters;
- government restrictions;
- public-health emergencies;
- strikes;
- civil disturbance;
- venue unavailability;
- transport disruption;
- utility failures;
- technology outages;
- other circumstances beyond reasonable control.
MyDream may, as appropriate, modify, reschedule, relocate, postpone or substitute affected arrangements.
Valid payments remain subject to the no-refund rule, except where mandatory applicable law requires otherwise.
12 Travel, Visa and Accommodation Costs
Third-Party Expenses
Unless expressly stated otherwise in writing, participants and purchasers are responsible for their own:
- travel;
- transport;
- visa arrangements;
- passport requirements;
- accommodation;
- meals;
- shipping;
- customs;
- insurance;
- bank charges;
- currency conversion fees;
- other third-party costs or expenses.
Problems or losses relating to these external arrangements do not create a refund entitlement for a valid MyDream payment.
13 Mandatory Legal Rights
Mandatory Rights
This policy is intended to establish a clear no-refund rule for valid payments.
Nothing in this policy is intended to exclude, restrict or waive a consumer right, statutory remedy or legal protection that cannot legally be excluded under applicable mandatory law.
Where a mandatory legal requirement applies, it prevails only to the extent required by law.
Except only where mandatory applicable law requires otherwise.
14 Changes to This Policy
Policy Updates
MyDream may update this Refund & Cancellation Policy when services, payment processes, operational requirements or legal requirements change.
The Effective Date displayed on this page identifies the published version currently in effect.
Any transaction-specific terms presented before payment should also be reviewed.
15 Contact
Payment Enquiries
If you believe there has been a duplicate, incorrect or unauthorised transaction, contact MyDream with the relevant transaction information.
MyDream Entertainment LLC DBA MYDREAM GLOBAL
Website: mydreamglobalrunway.com
General enquiries: info@mydreamglobalrunway.com
Legal enquiries: Info@MyDreamGlobal.com
Location: New Jersey, United States of America.
Transaction Question?
This Refund & Cancellation Policy should be read together with the Terms & Conditions and any applicable event, programme, registration, participation or payment-specific terms.
